Partner and supplier research
Use cases
Measuring partner satisfaction is common. Giving every partner a personal mirror in return is the difference that improves both response and relationship.
Sound familiar?
Partners do not fill it in
Your partners receive questionnaires from every supplier. Without something in it for them, your study slides to the bottom of the pile.
Averages hide differences
The average rating is a 7.4. But which partners sit far below that, and why? The overall score does not tell you.
Partner meetings without substance
The annual partner meetings are about targets and prices, rarely about the collaboration itself. There is no document that opens that conversation.
How it works with BenchLab
- Every partner who participates receives a personal report: their own view of the collaboration next to that of the other partners.
- The report is in your brand style and turns the study into a piece of partner service instead of a mandatory survey.
- You see the answers per partner: exactly the agenda for the next partner meeting.
- With an annual repeat, every partner sees their own development, and you see that of the entire channel.
- BenchLab connects with all major survey platforms, so your existing research environment can simply stay.
Recommended package
Partner programmes usually start with Starter (€99 per month); international channels with multiple languages choose Professional.
Pricing →Further reading
Your channel in view, your partners a mirror?
Schedule a demo and see what a partner report in your brand style looks like, or try the demo survey yourself first.